I am Wafeek Al-Assal, Director of Tourism at the Pharaohs Tourism Company. I would like to tell you about my experience that changed my concept of tourism in my field of work
I went with friends of mine on a tourist trip to Turkey to spend a good time together, and as soon as we touched our feet to Istanbul airport, a series of problems began. We waited at the airport for more than two hours for the representative to take us to the hotel, and in the end we hired a taxi to our hotel. In the evening, we met the representative of the Turkish tourism company and he apologized to us for what had happened and offered us optional trips inside Turkey, and the price was very high, which increased our dissatisfaction
When I returned to my homeland, Egypt I decided, after this experience, to restructure the work of our company, in order to make the visit of the tourists to Egypt happy memories that never forget it
